Returns & Exchanges
At Indoor Outdoors, we want you to be completely satisfied with your home and garden purchases. If an item isn't quite right, you can return it to us within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log in to your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Pack Your Items
Carefully place the unused items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home collection.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing